Returns & Refund Policy

Effective Date: November 17, 2025

At ChaudExclusivo, customer satisfaction is important to us. This policy explains how returns and refunds are handled.

---

1. Return Eligibility

Items may be returned within 7 days of delivery if they are:

• Defective
• Damaged
• Incorrect
• Not as described

2. Return Conditions

Returned items must be unused, in original packaging, and include all tags and accessories.

3. Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons, unless they are defective.

4. How to Initiate a Return

To initiate a return:

• Log in to your account
• Go to My Orders
• Select the item
• Submit a return request with a valid reason

5. Refund Process

Refunds are processed after returned items are received and inspected. Approved refunds are completed within 5–10 business days using the original payment method.

6. Contact Information

Email: chaudexclusivo@gmail.com
WhatsApp: +2347077727528